Multichannel Management Publications

Publications in Multichannel Management

Explore the most influential research papers and scholarly works that have shaped Multichannel Management. Use the concept filter below to focus on a specific sub-area of research.

Multichannel Management

1.4K

Publications

117K

Citations

Showing yearly statistics from 2000-2026.

Page 1

	Year	Citations
From Multi-Channel Retailing to Omni-Channel Retailing Peter C. Verhoef, P.K. Kannan, J. Jeffrey Inman Journal of Retailing Omnichannel LogisticsDigital MarketingManagementBusinessSustainable Retailing	2015	2.3K
Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design Wei–yu Kevin Chiang, Dilip Chhajed, James D. Hess Management Science Direct SalesDirect MarketingSupply NetworkConsumer ResearchBuying Behavior	2003	1.8K
The Theory of Power and Conflict in Channels of Distribution John F. Gaski Journal of Marketing NegotiationCustomer SatisfactionConsumer ResearchCommunicationPower Relation	1984	1.2K
Managing Channel Profits Abel P. Jeuland, Steven M. Shugan Marketing Science Consumer UncertaintyRevenue ModelInventory TheoryMarket DesignDistribution Channels	1983	1.1K
Challenges and Opportunities in Multichannel Customer Management Scott A. Neslin, Dhruv Grewal, Robert Leghorn, Journal of Service Research Customer ExperienceCustomer SatisfactionDigital MarketingCustomer ValueInteractive Marketing	2006	1.1K
Price Competition in a Channel Structure with a Common Retailer Sungchul Choi Marketing Science Channel CompetitionGame TheoryIndustrial OrganizationPricing PolicyManagement	1991	1K
Channel Conflict and Coordination in the E‐Commerce Age Andy A. Tsay, Narendra Agrawal Production and Operations Management NegotiationConsumer UncertaintyDirect SalesDigital MarketingChannel Conflict	2004	1K
Agency Selling or Reselling? Channel Structures in Electronic Retailing Vibhanshu Abhishek, Kinshuk Jerath, Z. John Zhang Management Science Consumer UncertaintyDigital MarketingConsumer ResearchElectronic ChannelMarket Design	2015	1K
Multichannel customer management: Understanding the research-shopper phenomenon Peter C. Verhoef, Scott A. Neslin, Björn Vroomen International Journal of Research in Marketing Customer ExperienceCustomer SatisfactionDigital MarketingManagementConsumer Research	2007	974
Supply Chain Coordination Under Channel Rebates with Sales Effort Effects Terry A. Taylor Management Science Supply Chain OptimizationBehavioral Decision MakingSupply NetworkMarket DesignChannel Rebate	2002	870
Reverse Channel Design: The Case of Competing Retailers R. Canan Savaskan, Luk N. Van Wassenhove Management Science Consumer UncertaintyConsumer ResearchInventory TheoryReverse Channel DesignPricing Policy	2006	863
Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider Mitzi M. Montoya‐Weiss, Glenn B. Voss, Dhruv Grewal Journal of the Academy of Marketing Science Customer SatisfactionMultichannel Service ProviderService QualityService ResearchInteractive Marketing	2003	775

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